Entrepreneur
Building companies
I have spent more than 35 years building businesses at the forefront of new economic developments — from Internet commerce to BECOME®.
1988
The world's first Internet shop
I launched the world's first Internet shop, creating a new way for people to buy products online.
1992
The world's first electronic marketplace
I launched the world's first electronic marketplace, bringing buyers and sellers together on one digital platform — an approach later made familiar by companies such as Amazon.
1998
The first multichannel communications agency
I brought all PR and communication for companies and brands together in one agency: television and radio advertising, magazines and other print media, social media and Internet communication. Clients could work with one agency across all these channels — an approach well ahead of its time.
2005
BECOME®
In 2005, I started BECOME®, building on research I had begun three years earlier, in 2002. Today, I bring that research into practice through BECOME® Institute and my own BECOME® Practice within BECOME Alliance.
Building companies showed me, from the inside, how rarely organizations become truly exceptional, and how often that has little to do with effort. Those questions became the starting point of my research into the mindset and architecture of ultraperforming organizations.